Account FAQs
Answers to common questions about holding an account with MShore
Accounts with Maritime Shore International Bank are designed for personal, business, and trust clients who need multi-currency banking. Online Banking is the primary channel for balances, statements, transfers, cards, and lending status.
Most day-to-day questions can be resolved in the client portal. For access issues, account status reviews, or documentation requests, contact Support with your account reference so we can verify you securely before making changes.
If you are new to international banking, start with opening and funding and review Online Banking before you submit payment instructions.
- Your MShore account is an international banking relationship, not a domestic retail current account in another country.
- Online Banking shows live balances, statements, cards, and payment history once your access is activated.
- Identity, tax residency, and source-of-funds details must stay current for payments and portal features to remain available.
- Support can review access, status, or documentation only after secure verification of the authorised user.
- Related help is available for multi-currency management and updating account information.
Related topics: Opening and funding accounts, Updating account information, Multi-currency account management, Lost or dormant accounts